CUSTOMER RESPONSIBILITIES

When you rent a garment from Rentalswithbp, you accept responsibility for caring for the garment throughout your rental period.

You are responsible for:

• Selecting the correct size and rental dates

• Providing accurate delivery information

• Taking reasonable care of the garment while it is in your possession

• Returning the garment by the required date and time

• Following our garment care instructions

• Contacting us immediately if there is an issue with your rental

• Ensuring the garment is safely returned

• Covering applicable costs resulting from damage, loss, theft, or late return

While wearing your rental

Please take particular care around products and surfaces that may damage or stain the garment.

Avoid contact with:

• Fake tan

• Makeup

• Perfume

• Deodorant

• Rough surfaces

• Sharp handbag hardware

Do not iron, steam, wash, dry clean, alter, or modify your garment without contacting us first.

If you would like to use fashion tape or double-sided garment tape, please contact us first to confirm that it is suitable for the particular fabric.

Returning your rental

Your responsibility for the garment continues until it has been successfully returned.

If you are unable to return the garment yourself, you should arrange for a trusted friend or family member to return it on your behalf.

By completing a rental booking, you acknowledge and accept responsibility for the garment throughout the rental period and agree to our full Terms & Conditions.