BEFORE YOU BOOK

We want every customer to have a smooth rental experience. Before completing your booking, please take a moment to check the following information carefully.

Check your size

Review the labelled size, recommended fit, measurements, photographs, and garment description. If you are unsure, contact us before booking.

Check the garment condition

Read the full garment listing and review any disclosed imperfections or signs of normal rental wear.

Check your rental dates

Please make sure you have selected the correct rental and event dates before completing payment.

Check your delivery details

Double-check your delivery address and ensure all information is accurate. If you are using a rural address, make sure the appropriate rural delivery option has been selected where required.

Understand your return date

Make sure you know when your garment needs to be returned. Late returns may result in additional fees and can affect future customers.

Ask questions before booking

If you need additional measurements, photos, sizing information, or clarification about the condition of a garment, please contact us before placing your order.

By completing your payment, you confirm that you have reviewed the relevant garment information and agree to our Terms & Conditions.