RETURN BAGS
Every postal rental includes a prepaid return courier bag.
Please take care of your return bag throughout your rental period, as it is required to return your garment.
What if I lose or damage my return bag?
If your prepaid return bag has been lost or damaged, you must arrange a suitable courier bag or satchel to return the garment.
To ensure the garment is returned safely and on time, you must:
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Use an overnight courier service
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Obtain a receipt showing the tracking number
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Send us a photo of the receipt and tracking details
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Include your name and contact details with the parcel
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Take a photo of the completed parcel before sending
The return remains your responsibility until it has been successfully lodged with the courier.